Accessibility
Statement

Accessible to Everyone

Jackson Family Dental is committed to providing a website that is accessible to individuals with disabilities. We are actively working to increase the accessibility and usability of our website in accordance with accessibility best practices and guidelines, and with the assistance of UserWay Accessibility.

We believe everyone deserves equal access to dental health information and the ability to book appointments online. We continuously review and improve our digital experience to meet or exceed WCAG 2.1 AA standards.

Visual Assistance

If you are having difficulty viewing pages on our site, the following tips may be helpful:

Closed Captioning

For those who are hard of hearing or deaf, closed captioning provides a helpful solution. This feature displays spoken words on the screen, making it easier to follow along with video content — even in noisy environments.

All video content on our website includes or will include closed captions where technically feasible. We are actively working to ensure all multimedia content meets audio accessibility standards.

Volume Controls

Adjusting volume controls can also improve your experience. Check for volume controls on your device — phone, tablet, or computer — as well as within the video or audio service you are using.

Audio on our site never plays automatically without user action, and all controls are clearly labeled for screen reader compatibility.

Alternative Keyboard & Mouse Options

If you're unable to use a standard keyboard or mouse, consider using speech recognition software. These programs allow you to navigate our website using voice commands, making the entire experience hands-free.

Popular options include Windows Speech Recognition, Apple Dictation, and Dragon NaturallySpeaking. Our site is designed to be fully navigable by voice and assistive input devices.

Contact Us

If you are experiencing any accessibility barriers or otherwise are having difficulty using our website due to a disability, please reach out. We will be happy to assist you directly and work to resolve any issues promptly.